Frequently Asked Questions answered.
Collapsible content
Does the HappyCat include an AC adapter?
Yes, the HappyCat includes an AC adapter!
How often should I replace the filters?
We recommend changing the filter every 2 weeks to ensure fresh, clean water.
What if my cat doesn't like it?
If your cat doesn't like it or avoids it, we recommend waiting 3-4 days so your cat can get used to it. If he is still avoiding it, we recommend using catnip on the spout to help your cat get acquainted with it.
Plus, you don't have to worry at all: you get a 90-Days Money-Back Guarantee with your order, so you run no risk whatsoever.
What if the pump breaks?
Just send us a message at help@tryhappycat.com and we'll make sure you and your cat are taken care of!
Does the fountain run constantly?
Yes, that's right!
How long is the cord?
The USB cord is about 5ft.
Is it really stainless steel?
Yes, it is made of 100% premium 304 stainless steel.
Where is it shipped from?
Our warehouses are located all around the world, so we can ship your order as quickly as possible from the nearest location.